Privacy Policy

Last updated: December 2024

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

Definitions

For the purposes of this Privacy Policy:

  • App refers to CaloSync AI: Calorie Counter.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to CaloSyncAI, accessible at https://calosyncai.com.
  • Cookies are small files placed on Your device by a website or service for various tracking purposes.
  • Country refers to: Saudi Arabia
  • Device means any device that can access the Service such as a smartphone or tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the mobile application CaloSync AI: Calorie Counter.
  • Service Provider means any third-party services that process data on behalf of the Company.
  • Usage Data refers to data collected automatically, including diagnostics and analytics.
  • You means the individual using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, You may provide Us with certain personally identifiable information, including but not limited to:

  • Age, gender, height, and weight (used for BMI and calorie calculations)
  • Health and activity data via Apple Health or Google Fit (with consent)
  • Payment and subscription info (processed via Google Play, Apple App Store, and RevenueCat)

Note: We do not require account registration or sign-in to use the App.

Usage Data

Usage Data is collected automatically and may include:

  • Your Device's Internet Protocol (IP) address
  • Device type, OS version, and app performance logs
  • Interaction data and diagnostic reports
  • Crash reports via Firebase Crashlytics
  • Usage analytics via Firebase Analytics and Performance Monitoring

When using the App, we may request access to:

  • Camera: to scan food items
  • Microphone: to allow voice-based food logging

Tracking Technologies and Cookies

We use tracking technologies such as:

  • Cookies
  • Web Beacons
  • SDK-based identifiers

These are used to remember your preferences, measure ad performance, and analyze usage.

You can disable tracking at any time via your device settings.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and improve the App
  • To monitor and analyze App usage
  • To provide customer support
  • To display personalized ads
  • To contact You via push notifications
  • To manage subscriptions and in-app purchases
  • To sync your activity data with Apple Health / Google Fit (if enabled)

Sharing Your Personal Data

We may share Your information with:

  • Service Providers like Firebase, Google Fit, Apple HealthKit, and RevenueCat
  • Advertising Partners such as AdMob (including mediation with Unity, AppLovin, Vungle, and Mintegral)
  • Business Partners for analytics, optimization, or support
  • Authorities when required by law

We do not sell your personal information to third parties.

Retention of Your Personal Data

We retain Your Personal Data only as long as needed to fulfill the purposes outlined in this policy, or to comply with legal obligations.

You may request deletion of your data at any time by contacting support@calosyncai.com.

Transfer of Your Personal Data

Your data may be transferred to — and maintained on — servers located outside Your region, including in the United States or other jurisdictions with different data protection laws.

We ensure that data transfers are conducted securely and in compliance with this Privacy Policy.

Delete Your Personal Data

You may request deletion of your data by emailing support@calosyncai.com. We will process deletion requests in accordance with applicable laws and platform guidelines.

Disclosure of Your Personal Data

Business Transactions

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred.

Law Enforcement

We may disclose your data if required by law or valid legal requests (e.g., court order).

Other Legal Requirements

We may disclose Your data when necessary to:

  • Comply with a legal obligation
  • Protect rights or safety of the Company or others
  • Prevent fraud or investigate potential violations

Security of Your Personal Data

We use industry-standard security practices to safeguard Your data, including:

  • Encrypted data transfer
  • Secure APIs and SDKs
  • Regular updates and security audits

However, no system can be 100% secure, and we cannot guarantee absolute protection.

Children's Privacy

Our Service is intended for users aged 13 and older. We do not knowingly collect personal data from anyone under 13.

If You believe a child under 13 has provided personal data, please contact support@calosyncai.com, and we will promptly delete the information.

Links to Other Websites

Our App may contain links to third-party websites. We are not responsible for their privacy practices. We encourage You to review the privacy policies of every external service You use.

Your Privacy Rights (GDPR & CCPA)

Depending on your location, You have the right to:

  • Access the data we have on you
  • Request correction or deletion of your data
  • Opt out of data sharing for advertising
  • File a complaint with a data protection authority

To exercise these rights, contact us at support@calosyncai.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.

You are advised to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy:

  • Email: support@calosyncai.com
  • Website: https://calosyncai.com