CaloSync: Calorie Counter Privacy Policy

Last Updated: 23 March, 2025

1. Introduction

Welcome to CaloSync AI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application CaloSync AI: Calorie Counter (the "App").

2. Information We Collect

2.1 Information You Provide

  • Basic profile information (age, height, weight)
  • Dietary preferences and health goals
  • Meal planning preferences and history
  • Location data (Pakistan only)

2.2 Automatically Collected Information

  • Device information (device type, operating system)
  • Advertising ID
  • Usage data and analytics
  • App performance and crash data
  • IP address and general location data

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our calorie counting and meal planning services
  • To personalize your experience and deliver tailored meal recommendations
  • To improve our App's functionality and user experience
  • To analyze usage patterns and optimize performance
  • To display relevant advertisements
  • To communicate important updates and information
  • To detect and prevent technical issues

4. Third-Party Services

Our App integrates with the following third-party services:

  • Google Firebase (Analytics, Crashlytics, Remote Config, Performance Monitoring)
  • Google AdMob (Advertising)
  • Meta Ads SDK
  • Other functional libraries

Each third-party service may collect and process data according to their own privacy policies. We encourage you to review their respective privacy policies.

5. Data Controller Information

The data controller for CaloSync AI is:

  • Company Name: Quantum Grove
  • Address: Al-Bashra, Dubai
  • Email: support@calosyncai.com
  • Representative: Shayan Ahmad

6. Data Retention

We retain your personal information for as long as necessary to provide you with our services and for legitimate and essential business purposes, such as:

  • Maintaining the performance of our App
  • Making data-driven business decisions about new features and offerings
  • Complying with our legal obligations
  • Resolving disputes

Specifically:

  • Basic profile and health data: Retained while your account is active
  • Usage data and analytics: Retained for 26 months
  • Crash reports and performance data: Retained for 90 days
  • Marketing communications data: Retained until you unsubscribe

You can request deletion of your data at any time by contacting us at playstore@quantumgrove.tech.

7. Your Privacy Rights

7.1 California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you have the following rights under the CCPA:

  • Right to Know: You can request information about the personal information we collect, use, disclose, and sell
  • Right to Delete: You can request deletion of your personal information
  • Right to Opt-Out: You can opt-out of the sale of your personal information
  • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise your CCPA rights, contact us at support@calosyncai.com.

7.2 Data Sharing and Sale Opt-Out Rights

We share certain data with advertising partners to display personalized ads. This may be considered a "sale" under certain privacy laws. You can opt-out of data sharing/selling by:

1. Advertising ID Opt-Out:

  • Android: Settings > Google > Ads > Opt out of Ads Personalization
  • iOS: Settings > Privacy > Tracking > Disable "Allow Apps to Request to Track"

2. Third-Party Data Sharing:

  • Disable personalized ads in app settings
  • Contact us at support@calosyncai.com to opt-out of all non-essential data sharing

7.3 Right to Know About Data Sharing

You have the right to know what personal information we collect and share. We share data with:

  • Analytics providers (Firebase)
  • Advertising partners (AdMob, Meta)
  • Service providers who assist in app functionality

You can request detailed information about data sharing by:

  • Emailing us at support@calosyncai.com
  • Contacting our privacy team through the app

8. Advertising

We use AdMob to display advertisements in our App. AdMob may use your Advertising ID and other device information to serve personalized ads. You can opt out of personalized advertising through your device settings.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

10. In-App Purchases and Subscriptions

When you make purchases through our App, payment information is processed by Google Play's billing system. We do not collect or store your payment information.

11. Children's Privacy

Our App is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

13. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt out of personalized advertising
  • Withdraw consent for data processing

14. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through the App or via email.

15. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: support@calosyncai.com

16. Consent

By using our App, you consent to our Privacy Policy and agree to its terms.

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